{"id":247,"date":"2020-06-20T22:14:07","date_gmt":"2020-06-20T20:14:07","guid":{"rendered":"https:\/\/www.imtex-online.com\/mediathek\/?page_id=247"},"modified":"2021-03-03T20:31:47","modified_gmt":"2021-03-03T19:31:47","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.imtex-online.com\/mediathek\/faq\/","title":{"rendered":"HELP"},"content":{"rendered":"

[vc_row][vc_column][vc_toggle title=“How do I cancel my subscription?“ custom_font_container=“tag:h2|text_align:left|color:%2331a3dd“ use_custom_heading=“true“]We’re sorry to see you here because you’d like to cancel your subscription.<\/p>\n

You will need to follow the following steps:<\/strong><\/p>\n

1. <\/strong>Login<\/a>\u00a0<\/strong><\/p>\n

2. Tap „My Subscription“<\/strong><\/p>\n

3. Select „Cancel?“<\/strong>. Confirm your request by selecting „yes“.<\/strong><\/p>\n

\"\"[\/vc_toggle][vc_toggle title=“How to UPGRADE your license?“ custom_font_container=“tag:h2|text_align:left|color:%2331a3dd“ use_custom_heading=“true“]You will need to follow the following steps:<\/strong><\/p>\n

1.\u00a0<\/strong>Login<\/a>\u00a0<\/strong><\/p>\n

2. Tap \u201eMy Subscription“<\/strong><\/p>\n

3. Select your new subscription<\/strong><\/p>\n

4. Select „UPGRADE NOW“<\/strong><\/p>\n

\"\"
\n[\/vc_toggle][vc_toggle title=“How to use my studio \/ school licence?“ custom_font_container=“tag:h2|text_align:left|color:%2331a3dd“ use_custom_heading=“true“]Never share your username or password with your students!<\/strong><\/span><\/p>\n

If you ordered a studio<\/strong> or school license<\/strong>, you can share your
\nlicense key<\/strong> with your students.<\/p>\n

With this key, your students will be able<\/strong> to use our service without any restrictions, but your students will not be able to read \/ change your personal data (credit card information, profile picture…)<\/p>\n

Your students have to use their own login:<\/strong>
\nStudent \/ School Login<\/a><\/strong><\/p>\n

\"\"<\/strong><\/p>\n

If you want to find your school or studio license key, please follow the steps below:<\/p>\n

1. <\/strong>Login<\/a>\u00a0<\/strong><\/p>\n

2. Tap\u00a0 „Studio \/ School License Key“<\/strong><\/p>\n

3. Copy your key<\/strong><\/p>\n

Never share your username \/ password with your students!
\n\"\"
\n<\/strong>[\/vc_toggle][vc_toggle title=“I have an existing imtex.info account (an account of the previous media library).“ custom_font_container=“tag:h2|text_align:left|color:%2331a3dd“ use_custom_heading=“true“]Log in using your existing username and password.\u00a0
\n<\/strong><\/p>\n

I have an existing imtex.info subscription:<\/strong><\/p>\n

If you have an active imtex.info subscription, you will be able to use our service without restrictions. If your subscription expired, you will be able to buy a new subscription.[\/vc_toggle][vc_toggle title=“Helpful Tools for VIOLINISTS“ custom_font_container=“tag:h2|text_align:left|color:%2331a3dd“ use_custom_heading=“true“]<\/p>\n

\n
\n<\/div>\n
\n
\n

<\/p>\n

\n

Daily Listening<\/a><\/p>\n

Accompaniment Tracks<\/a><\/p>\n

VIOLIN – Accompaniment Tracks for Vols. 1-5<\/a><\/p>\n

Complete Audio Albums<\/a><\/p>\n

Piano Accompaniments: Sheet Music<\/a><\/p>\n

Step by Step learning: Samples from our publications<\/a><\/p>\n

Ensemble Pieces<\/a><\/p>\n

FREE Video Tutorials & Audio Recordings<\/a><\/p>\n

Violin Video Tutorials by Kerstin Wartberg<\/a><\/p>\n

Violin Video Tutorials by Mimi Zweig<\/a><\/p>\n

Violin Video Tutorials by „Violin Together“ \ubc14\uc774\uc62c\ub9b0 \ud22c\uac8c\ub354<\/a><\/p>\n

Violin Videos: Brian Lewis teaches<\/a><\/p>\n

FREE Downloads<\/a><\/p>\n<\/div>\n<\/div>\n<\/div>\n

[\/vc_toggle][vc_toggle title=“Helpful Tools for VIOLISTS“ custom_font_container=“tag:h2|text_align:left|color:%2331a3dd“ use_custom_heading=“true“]<\/p>\n

\n
\n<\/div>\n
\n
\n

<\/p>\n<\/div>\n<\/div>\n

Accompaniment Tracks
\nVIOLA – Accompaniment Tracks for Vol. 1<\/a><\/p>\n

Piano Accompaniments: Sheet Music
\nViolin, Viola, Cello School, vol. 1 – Arr. David Andruss<\/a><\/p>\n

Step by Step learning: Samples from our publications
\nViola & Cello<\/a><\/p>\n

Ensemble Pieces<\/a><\/p>\n

FREE Downloads<\/a>[\/vc_toggle][vc_toggle title=“Helpful Tools for CELLISTS“ custom_font_container=“tag:h2|text_align:left|color:%2331a3dd“ use_custom_heading=“true“]<\/p>\n

\n
\n<\/div>\n
\n
\n

<\/p>\n<\/div>\n<\/div>\n

Accompaniment Tracks
\nCELLO – Accompaniment Tracks for Vol. 1<\/a><\/p>\n

Piano Accompaniments: Sheet Music
\nViolin, Viola, Cello School, vol. 1 – Arr. David Andruss<\/a><\/p>\n

Step by Step learning: Samples from our publications
\nViola & Cello<\/a><\/p>\n

Ensemble Pieces<\/a><\/p>\n

FREE Video Tutorials & Audio Recordings
\nCello Video Tutorials by Susan Moses<\/a><\/p>\n

FREE Downloads<\/a>[\/vc_toggle][vc_toggle title=“Helpful Tools for PIANISTS“ custom_font_container=“tag:h2|text_align:left|color:%2331a3dd“ use_custom_heading=“true“]<\/p>\n

\n
\n<\/div>\n
\n
\n

<\/p>\n<\/div>\n<\/div>\n

FREE Video Tutorials & Audio Recordings
\nPiano Video Tutorials & Articles by Jenny Macmillan<\/a><\/p>\n

Piano Recordings by Jenny Macmillan<\/a><\/p>\n

Macmillan, Jenny: A comparison of Suzuki piano recordings<\/a><\/p>\n

Macmillan, Jenny: Piano Teaching Ideas<\/a>[\/vc_toggle][vc_toggle title=“How to contact us?“ custom_font_container=“tag:h2|text_align:left|color:%2331a3dd“ use_custom_heading=“true“]<\/p>\n

Write to us<\/strong><\/span>
\nIf you have any questions, please don’t hesitate to contact us via e-mail to:
\ninfo@imtex-online.com<\/a><\/h3>\n

[\/vc_toggle][\/vc_column][\/vc_row][vc_row][vc_column width=“1\/2″][vc_column_text]<\/p>\n

Einf\u00fchrungsvideo auf DEUTSCH<\/span><\/h2>\n
\n

Eltern-Info f\u00fcr die IMTEX-Mediathek<\/span><\/h3>\n

Dieses Video richtet sich speziell an Eltern, die f\u00fcr Ihr Kind hilfreiche Zusatzmaterialien f\u00fcr den Geigenanf\u00e4nger-Unterricht suchen.<\/p>\n

Wenn Ihr Kind mit der Violinschule Schritt f\u00fcr Schritt<\/strong> <\/span>oder der Suzuki-Violinschule<\/strong><\/span> das Geigenspiel erlernt, dann wird Ihnen die Mediathek sicherlich gro\u00dfe Dienste erweisen.[\/vc_column_text][\/vc_column][vc_column width=“1\/2″][vc_video link=“https:\/\/www.youtube.com\/watch?v=79DRbToem5Y“][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"

[vc_row][vc_column][vc_toggle title=“How do I cancel my subscription?“ custom_font_container=“tag:h2|text_align:left|color:%2331a3dd“ use_custom_heading=“true“]We’re sorry to see you here because you’d like to cancel your subscription. You will need to follow the following steps: 1. Login\u00a0 2. Tap „My Subscription“ 3. Select „Cancel?“. Confirm your request by selecting „yes“. [\/vc_toggle][vc_toggle title=“How to UPGRADE your license?“ custom_font_container=“tag:h2|text_align:left|color:%2331a3dd“ use_custom_heading=“true“]You will need to<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"fullwidth.php","meta":{"footnotes":""},"class_list":["post-247","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.imtex-online.com\/mediathek\/wp-json\/wp\/v2\/pages\/247","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.imtex-online.com\/mediathek\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.imtex-online.com\/mediathek\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.imtex-online.com\/mediathek\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.imtex-online.com\/mediathek\/wp-json\/wp\/v2\/comments?post=247"}],"version-history":[{"count":73,"href":"https:\/\/www.imtex-online.com\/mediathek\/wp-json\/wp\/v2\/pages\/247\/revisions"}],"predecessor-version":[{"id":917,"href":"https:\/\/www.imtex-online.com\/mediathek\/wp-json\/wp\/v2\/pages\/247\/revisions\/917"}],"wp:attachment":[{"href":"https:\/\/www.imtex-online.com\/mediathek\/wp-json\/wp\/v2\/media?parent=247"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}